![]() The only thing I can think of at the moment is that their pcs can work in a Citrix environment. There is definitely something wrong in the setup of their pc, however I cannot find out what the problem is. ![]() Opened PowerPoint first to try and force it to find the files.Ĭreated PPT files from my pc and tried to import them. Made sure that the imported files are coming from the local C drive. I have repaired the installation of PowerPoint. The version of PowerPoint is supported - as it is exactly the same version as the one I'm using.īoth PowerPoint and Storyline were installed by the IT department so they should be the same permissions. We also trying importing them on a pc with PowerPoint 2013 and they work there. They sent me the PPT files and they import without problem on my machine. ![]() They are running PowerPoint 2007 and the latest Storyline. They get the generic error message "Error:Failed to import PowerPoint Presentation". I have a client who cannot import files from PowerPoint into Storyline.
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